Comments on: The Shocking Truth About Microsoft Connect

By: Microsoft Connect: Resolved (Won't Fix) - Thomas LaRock

Microsoft Connect: Resolved (Won't Fix) - Thomas LaRock — Mon, 18 Dec 2017 22:40:18 +0000

[…] But there were times when it worked. And when it worked, it was glorious. […]

By: ThomasLaRock

ThomasLaRock — Wed, 29 Feb 2012 18:23:00 +0000

In reply to Aaron Bertrand. Yeah, you are prompted to do a search before you submit. Also, in my ticket, it was noted that you had already filed one previously. My guess is that you are still way ahead of me on the number of bugs that have been fixed as a result of submitting a Connect item.

By: Aaron Bertrand

Aaron Bertrand — Wed, 29 Feb 2012 18:04:00 +0000

Hey Tom, do you search for duplicates before submitting your items? I filed this in 2007. 🙂

http://connect.microsoft.com/SQL/feedback/ViewFeedback.aspx?FeedbackID=281293

Of course my bug is still closed as “by design” since they were (poorly) following the Windows color scheme. But at least we know whose bugs they pay attention to and whose bugs they don’t.

By: Justin Dearing

Justin Dearing — Sat, 25 Feb 2012 14:39:00 +0000

In reply to Michael_bourgon. Aggravation is the key word. Connect is like the DMV. Its very efficient, but very impersonal.

By: ThomasLaRock

ThomasLaRock — Sat, 25 Feb 2012 13:06:00 +0000

In reply to Michael_bourgon.

Michael,

What is the Connect ID? I would like to see the details of that one.

Tom

By: Michael_bourgon

Michael_bourgon — Fri, 24 Feb 2012 21:55:00 +0000

My personal experience could be best viewed as: aggravated. I have a ticket that’s been open for 6 years.

By: Justin Dearing

Justin Dearing — Fri, 24 Feb 2012 15:49:00 +0000

In reply to jkth.

I don’t think Microsoft’s feedback mechanism is unique to the industry. MySQL has a public bug tracker (
http://bugs.mysql.com/) as does JetBrains (http://jetbrains.net/jira/secure/Dashboard.jspa).

I think connect is a great thing. However, its not unique.