Comments on: Netflix Values My Family Time At $0.24 https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/ Thomas LaRock is an author, speaker, data expert, and SQLRockstar. He helps people connect, learn, and share. Along the way he solves data problems, too. Sun, 27 Nov 2011 04:37:03 +0000 hourly 1 https://wordpress.org/?v=6.7.2 By: Ayyappan https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/#comment-2670 Wed, 20 Jul 2011 14:37:05 +0000 http://thomaslarock.com/?p=6390#comment-2670 Good decision.

Today’s business does not consider the value of the customer and their time. It is just making money from us.

Why should we bother about that? just go ahead and design our own plan if it does not fit in. 🙂

]]> By: Gary https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/#comment-2669 Tue, 19 Jul 2011 23:11:36 +0000 http://thomaslarock.com/?p=6390#comment-2669 Scale it up. Say you were earning $500 a day from a website hosted for $50 a month. If that hosting goes down, you may get your $50 back but it won’t compensate you for the lost revenue.
Beware the cheapest link

]]> By: Chris F https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/#comment-2668 Tue, 19 Jul 2011 19:25:13 +0000 http://thomaslarock.com/?p=6390#comment-2668 I agree about keeping the money. I’m the same way. However, we’re in the minority so I understand them not broadcasting a response. I did check the Netflix tech blog to see if anything was up there but nothing was. That would have been nice.

The 24 cent thing still baffles me. They’re probably paying more in costs to get the money out.

]]> By: Thomas LaRock https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/#comment-2667 Tue, 19 Jul 2011 18:39:08 +0000 http://thomaslarock.com/?p=6390#comment-2667 In reply to Chris F.

Chris,

They would have been better off keeping their money and simply giving me an explanation.

We did have a DR plan…we read some books…and talked with each other…turns out the woman sitting next to me is my wife! Who knew?

]]> By: Chris F https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/#comment-2666 Tue, 19 Jul 2011 18:17:09 +0000 http://thomaslarock.com/?p=6390#comment-2666 I think you’re being a little harsh. Netflix isn’t pricing your time with your family at 24 cents. It’s pricing the amount of time that it’s service was unavailable at 24 cents. I do agree it’s a little ridiculous to offer a rebate of that amount but whatever. To say that it’s their fault you didn’t have a DR plan for your time is pushing it.

]]> By: Colleen https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/#comment-2665 Tue, 19 Jul 2011 16:52:40 +0000 http://thomaslarock.com/?p=6390#comment-2665 I tried accessing my queue from 2 different Roku devices with no luck. I *was* able to log into my account on the website, so maybe that canceled out any inconvenience from not being able to watch a movie, y’know, on my TV.

I’m more bothered about the lack of notification regarding the plan changes. I shouldn’t have to find out about something like that on Fark.

]]> By: Thomas LaRock https://thomaslarock.com/2011/07/netflix-values-my-family-time-at-0-24/#comment-2664 Tue, 19 Jul 2011 15:02:30 +0000 http://thomaslarock.com/?p=6390#comment-2664 In reply to Colleen.

Colleen,

Did you try logging in at that time? I reset my password maybe six times, so perhaps the email went out to the accounts where they could clearly tell were trying to access the service. Or perhaps yours is “in the mail” and should arrive later today.

Or maybe they just don’t care about you. I suppose that is possible as well, given the way they have acted up until this point.

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