So there I was, taking out my favorite CD’s and burning them to cassette tapes, when my Blackberry started to flash that familiar red glow. “I have a message!” I thought to myself, and quickly picked up my device. “Who could it be? Is it Commissioner Gordon? Who needs my help?”
And there it was, a message from our off-hour calling center. We have an answering service to handle any calls that go unanswered, which is nice. The caller will be given some options, one of which is to press a number for DBA support. The downside there is that many times people have no idea who to contact, so they just take a guess. This can lead to some strange messages being delivered.
Such was the case this day. As I scrolled down to see who needed my help I started to get the sense that something was wrong. First, I did not recognize the name. Second, the phone number was incomplete. Lastly, the message itself was big clue that something had gone horribly wrong. It read:
“In the small room, the wall is peeling under the window. It was fixed once but it is happening again. Also, there is no weather stripping on the door and it is getting very cold.”
Okay then, clearly a mistake has been made. But what to do? I cannot call her back because the phone number is incomplete. And I cannot email the answering service, because the return email address is not valid. And this poor lady is going to succumb to the cold unless I get over there with some duct tape, and fast! But I do not even know where to go, so I throw another log on the fire and go back to making my tapes.
And then I think, “how often did Batman ever get called to do home repairs?”
