Six Sigma

User Stories

A few weeks ago I was asked to provide a “user story” regarding a project. I had never heard the term before, so I had to go find out what this person was talking about. Binoogle (yeah, that’s right, I still compare searches from Bing and Google) returned the top choice as an article on [...]

Root Cause Analysis – Asking Why?

I have two children, ages six and five (Happy Birthday to the boy today, BTW), and they went through a phase where they would ask “why?” for just about everything imaginable. They either grew out of this phase or grew tired of my circular reasoning which resulted in conversations such as:
“Papa, why [whatever]?”
“I don’t know.”
“Why?”
“Because [...]